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FAQs

Download the Elavon Connect app

Fusebox Connect mobile app is available in App Store and Google Play. Download now to track card payments across all your business locations, manage your merchant account and get alerts on urgent payment activity.

The Elavon jargon buster

If there's one thing our industry's good at, it's baffling people with jargon. So we thought we'd give you a hand by translating some of the main offenders.

Acquirer

A financial institution that processes credit or debit card payments on behalf of a merchant.

Chargeback

A return of funds to a consumer, forcibly initiated by the issuing bank of the instrument used by a consumer to settle a debt.

Gateway

The technology that reads payment cards and transmits the data to the central bank processor.

Setting up my solution

Setting up your terminal

Ready to get your new terminal up and running? Learn more about our engineer installs and how to prepare here.

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Setting up online payments

Get started with your Opayo gateway. We'll walk you through every step to get up and running in no time.

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Managing MyOpayo account

Getting started

Find out the essential information on what you need to do to get started with your Opayo account.

Account admin help

Access important information about managing your MyOpayo account.

MyOpayo

Access important information about managing your MyOpayo account.

Fraud prevention

How to prevent payment fraud.

Integrations

We offer you different methods of integrations to process your transactions through our system.